LEGAL & PRIVACY
Privacy Policy
Effective Date: September 23, 2026
Personal Best T & C (“Personal Best,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected and used when you visit our website, submit an inquiry, register for an event, or interact with our online services.
This Privacy Policy applies to information collected through www.personalbesttc.com and related website pages operated by Personal Best T & C. It does not replace our Notice of Privacy Practices, which describes how protected health information may be used and disclosed in connection with clinical services.
Information We May Collect
When you use our website, we may collect information that you voluntarily provide, such as your name, email address, phone number, organization, professional role, service of interest, and information included in an inquiry or registration form.
We may also collect limited technical information automatically, such as browser type, device information, pages visited, approximate geographic region, referring website, and general website-usage data through cookies, analytics tools, and similar technologies.
Please do not submit detailed medical, mental health, legal, or other highly sensitive information through a general website contact form unless the form specifically indicates that it is designed for that purpose.
How We Use Your Information
Information collected through the website may be used to respond to inquiries; communicate about therapy, forensic services, training, consulting, conferences, or events; process registrations where applicable; improve website functionality and user experience; maintain security; meet legal or regulatory obligations; and communicate information you have requested.
We do not use general website inquiries to establish a therapeutic, forensic, or other professional relationship without additional screening, consent, and appropriate documentation.
Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve our services.
Because Personal Best also provides health care services, we take additional care when configuring website analytics and tracking technologies. Information that qualifies as protected health information is handled in accordance with applicable privacy requirements.
Third-Party Services
Our website may link to or integrate with third-party services, including website-hosting providers, client portals, event-registration services, payment processors, video or social-media platforms, and other service providers.
For example, current therapy clients may be directed to an external client portal for scheduling and secure practice communications. Those third-party services maintain their own privacy policies and terms.
Personal Best is not responsible for the privacy practices of unrelated third-party websites.
Email and Contact Forms
Email and standard website forms may not be appropriate for urgent clinical communication or for transmitting highly sensitive information.
If you are an established therapy client, use the communication methods provided by your clinician or the designated client portal for clinical matters.
Information Sharing
We do not sell personal information to advertisers.
We may share information with service providers that assist us in operating the website or providing requested services, when reasonably necessary for business operations, when required by law, or when you direct or authorize us to do so.
Where protected health information is involved, applicable HIPAA and other privacy requirements govern its use and disclosure.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information under our control. However, no website, email system, or internet transmission can be guaranteed to be completely secure.
Your Choices
Depending on the type of information involved and applicable law, you may contact us to request correction or deletion of certain information you have submitted through the website, unsubscribe from non-essential marketing communications, or ask questions about our privacy practices.
Rights involving clinical records are addressed separately in our Notice of Privacy Practices.
Children’s Information
This website is not designed to knowingly collect personal information directly from young children without involvement of a parent, guardian, or other authorized adult where required.
Changes to This Policy
We may update this Privacy Policy periodically. The current version will be posted on this page with an updated effective date.
Contact Us
Questions about this Privacy Policy may be directed to:
Personal Best T & C
21700 Northwestern Hwy, Suite 510
Southfield, MI 48075
Email: info@personalbesttc.com
Phone: 313-649-5366