Frequently Asked Questions
Client Portal & Appointment Requests
Client Portal Login
Current clients may log in here or via the link sent via email.
Please activate your account through the link in your email - current client do not need to create a new account.
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What is the fee for therapy services?
Do you accept insurance?
Will I have to pay anything out of pocket?
Therapy rates vary based on negotiated rates with insurance providers or out of pocket payments. Out of pocket rates for sessions 40-55 minutes are $175 per session. Session duration is typically from 40 - 55 minutes .The initial intake session may last 50-75 minutes and the cost is $200.
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Yes! Personal Best T & C is in-network with the following insurance plans:
AETNA
​Blue Cross Blue Shield
Blue Care Network
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Flex Spending/Health Savings Account
What are your hours?
Are the things we discuss confidential?
Personal Best offers flexible options for scheduling including daytime and evening hours. Therapy sessions are held by appointment only. Therapy sessions are usually 45-55 minutes long.
Absolutely! All therapy services are confidential and information is HIPAA Protected. Privacy Practices are listed within your informed consent form. We will review these policies during the intake session. Information disclosed between a client and a therapist are protected and cannot be disclosed without written consent. Exceptions to confidentiality include suspected child abuse, threats of serious bodily harm to self or another individual.
Possibly. This depends on your specific health plan coverage. Personal Best Therapy is in-network with the listed insurance plans, but you will be responsible for any copay's or deductibles that are required of your individual health plan. It may be helpful to contact your insurance plan to ask if you have coverage for "outpatient mental health services" and what is your cost share or responsibility.
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We Do Not Accept Medicaid at this time.
What if you are not in-network with my insurance?
If your plan is not listed, Personal Best Therapy would be considered an out of network provider. Depending on your insurance plan you may be able to use “out of network” benefits to be reimbursed for part of your mental health treatment. If we are not “in network” with your insurance plan we can give you a receipt (or “superbill”) to submit to your insurance company for possible reimbursement